See What Our Customers Have To Say About Us
Ross from The Garage Door Depot is one the best technicians I’ve ever dealt with. We’re a property manager and this is very important to our success with the buildings we manage.
I am very happy with Ross and his work. He was quick and fast and I’m very happy with the service I received.
It a time when customer service in so many businesses appears to have gone out of the window it is refreshing to have experienced such great service from your company. Considering that my initial call to your company was due to an issue of non-service with the original installer of my garage door and system, your company went above and beyond in assisting me. Your technician, Ross is a credit to your company and made doing business with you easy and pleasant. The new entrance lock device he installed works perfectly when the original one never did. And with our current small mystery with the new key fob remote I am confident that this too will be resolved with a bit of creative thinking on the part of Ross. I have no doubt that my mystery will be solved and everything will work perfectly. I cannot thank you enough for being willing to service my equipment even though you didn’t install it and for doing so in such a professional and competent manner. I will be happy to recommend you to anyone and everyone who asks.
Went to open my garage door one day and it would only open one inch. I saw a sticker on the bottom of my garage door opener and saw that the Garage Door Depot had installed it as they sub contract for Sears. I also checked Home Stars and saw that the Garage Door Depot had excellent reviews. I called them and tried to explain the problem and the lady on the phone was great with my lack of knowledge. She promised to call me back and did so within a couple of hours. She explained that the spring on the door was most likely broken; I looked and after she told me what to look for. Saw that she was correct. The appt was made for two days later and they also honored their website coupon for 10% off of parts (this saved me $25). The service guy was prompt and fixed the problem within an hour. The service guy also happened to be the one who had installed the new door opener, I had purchased in 2013. The service was prompted and the work was excellent! Thanks!
Bought a garage door. Staff was super helpful and friendly. Made it out with a garage door that I was happy with and it was easy and a pleasure to do business with them. Highly recommend them!
These guys came out to my site the same day I called them and the technician found the problem(broken spring) pretty much right away and fixed it within an hour. He had all the supplies necessary and he even programmed the opener to sync with my cars built in garage door button for no cost. highly recommend these guys over the competition(the other guys told me that I would have to wait 2 days before they could even access my situation).
We had seen this company at Costco and thought we’d give it a try. We called them mid-week and they were able to come that weekend for a quote. The following Monday, the company called us back to set-up an appointment for an installer to come in. From the initial call to when our new garage door opener was installed and working was less than a week. Also, the opener they recommended is great and make little noise.
glen at garage door depot came out to our house and did all of the necessary measurements. he gave us a blueprint for what was necessary in the build. he gave us a good price. they were on time with the install. our garage door looks great, works great and has a good warranty
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